This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The new coronavirus (COVID-19) affects almost every area of people’s lives and economic activity and has led to a significant disruption of world trade. The current situation demonstrates how precarious our global systems of production and consump...Read More
Victims of modern slavery are amongst the most vulnerable people in society. They face additional risks due to the COVID-19 outbreak, as a result of isolation, economic instability, and reduced access to support services. This publication covers:...Read More
In responding to COVID-19 many have adopted the rallying cry of "we are all in this together." But the stark reality is that we are not. Millions of vulnerable workers do not have access to COVID-19 testing, health care, sick leave or the physical o...Read More
The global Covid-19 pandemic has had a devastating impact on global garment supply chains, and the situation will get far worse before it gets better. As clothing outlets have been shut by lockdowns in developed market economies, sinking demand for ...Read More
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