This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
According to the 2017 Global Estimates of Modern Slavery published by Alliance 8.7, 40.3 million people were estimated to be victim of modern slavery in 2016. Modern slavery is not defined in law and it is used as an umbrella term to refer to ‘sit...Read More
Written by Jonathan Todres and Angela Diaz. The coronavirus disease 2019 (COVID-19) pandemic has not only revealed inequities, it has also exacerbated them. Already-vulnerable populations are bearing the brunt of the health impacts of COVID-19 an...Read More
Written by Jordan Greenbaum, Hanni Stoklosa, and Laura Murphy. The global pandemic of severe acute respiratory syndrome coronavirus exacerbates major risk factors for global human trafficking. Social isolation of families and severe economic dis...Read More
Written by Cristian Eduardo and Shobana Powell. The purpose of this guide is to empower survivors and service providers with psychoeducation on how COVID-19 might be particularly triggering for survivors of human trafficking, but we acknowledge t...Read More
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