This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Human trafficking thrives in times of crisis and uncertainty, when the needs of the most vulnerable among us are often overlooked. Congress recently passed the $2 trillion coronavirus relief legislation, the Coronavirus Aid, Relief, and Economic Sec...Read More
This report provides a cross-system view of how the criminal justice system reacted in the immediate aftermath of the first national Covid-19 lockdown (23 March to 10 May 2020), and of how the system has managed since. The cumulative impact on th...Read More
This information sheet provides guidance for entities about how to reduce the risk of vulnerable workers in their operations and supply chains becoming exposed to modern slavery as a result of the novel coronavirus (COVID-19) pandemic. This informat...Read More
The International Labour Organization maintains a system of international labour standards (ILS) aimed at promoting opportunities for all to obtain decent and productive work, in conditions of freedom, equity, security and dignity. International lab...Read More
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