This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The COVID-19 outbreak has been affecting Asia since January 2020. It is now a global pandemic, with over 4.5 million cases detected in 168 countries and over 300,000 deaths globally as of 15 May 2020. Much of the world has implemented severe quarant...Read More
This briefing presents the results of a survey conducted with migrant workers in the construction sector aimed at assessing the implications of the COVID-19 pandemic and related lockdown measures on their lives, jobs, and personal well-being. By dev...Read More
This briefing examines the impact of the Coronavirus pandemic on the risk of labour exploitation in low-paid and insecure employment in the UK. Drawing on interviews with workers and frontline services, it proposes emergency measures to ensure all w...Read More
COVID-19 is a test of societies, of governments, of communities and of individuals. It is a time for solidarity and cooperation to tackle the virus, and to mitigate the effects, often unintended, of measures designed to halt the spread of COVID-19. ...Read More
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