This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The report provides an overview of how criminals adapt their misdeeds to the COVID-19 pandemic. It is based on information Europol receives from the EU Member States on a 24/7 basis and intends to support Member States’ law enforcement authorities...Read More
The COVID-19 pandemic has affected countries and people globally; it has also exacerbated existing disadvantages, poverty and vulnerabilities. The initial measures to contain the health crisis have not always considered those most vulnerable and aff...Read More
Since May 2020, MMC Asia has been interviewing Rohingya and Bangladeshis residing in Malaysia, to better understand their migration experiences and protection needs under the impact of the COVID-19 pandemic. This snapshot focuses on the day-to-day i...Read More
This briefing builds on the understanding that labour exploitation is part of a spectrum ranging from labour compliance through to labour law violations, culminating at extreme exploitation in the form of forced labour. Research by FLEX and others s...Read More
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