This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The IOM project “Supporting Brighter Futures: Young Women and Girls and Labour Migration in South-East Asia and the Pacific” resulted in a 2019 publication of the same name. Six experts contributed papers exploring issues that ranged from the ro...Read More
The impact of COVID-19 on victims of modern slavery and vulnerable workers is dire. The COVID-19 pandemic is far from an all-in-the-same-boat situation. Its impact on the poor is and will continue to be, far greater than on the rich. Modern slavery ...Read More
In June 2019, the International Labour Organization’s (ILO’s) 187 member States adopted the ILO Centenary Declaration for the Future of Work, calling on the Organization to pursue “with unrelenting vigour its constitutional mandate for social ...Read More
The global Covid-19 pandemic has had a devastating impact on global garment supply chains, and the situation will get far worse before it gets better. As clothing outlets have been shut by lockdowns in developed market economies, sinking demand for ...Read More
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