This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
This brief is part of a series highlighting how we can leverage the commitments governments have made to guarantee human rights to steer us towards a just recovery from the COVID-19 pandemic. The pandemic response has demanded a greater role for ...Read More
In this working paper, we investigate high-level changes in the online strategic communications of organizations engaged with SDG 8.7 (ending modern slavery) during the COVID-19 crisis. We present preliminary evidence of important semantic and thema...Read More
This guidance is for the Horticulture, Fruit and Vegetable sector. It comes into effect immediately and extends until further notice. Guidance will be reviewed on a regular basis in line with the regular three weekly review of lockdown requirements....Read More
Among countless severe consequences, the current international COVID-19 emergency has created a global financial crisis of a scale rarely encountered in modern history. Systemic economic and social inequalities across societies are being laid bare a...Read More
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