This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
To promote “Safe Living in Dormitories”, this video informs employers and workers (particularly migrant workers) on steps that can be taken to prevent the spread of COVID-19 (and other viruses), keep common areas safe and ensure the well-being o...Read More
As indicated by revised figures providing additional details on the scope of countries’ workplace closure policies, 94 per cent of the world’s workers are living in countries with some sort of workplace closure measures in place. Although more a...Read More
The COVID-19 crisis has a potentially far-reaching, long-term negative impact on trafficked and exploited persons. Although at this stage it is not yet possible to assess the full impact of the pandemic on human trafficking, it is sure that its soci...Read More
According to the 2017 Global Estimates of Modern Slavery published by Alliance 8.7, 40.3 million people were estimated to be victim of modern slavery in 2016. Modern slavery is not defined in law and it is used as an umbrella term to refer to ‘sit...Read More
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