This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The COVID-19 outbreak has been affecting Asia since January 2020. It is now a global pandemic, with over 4.5 million cases detected in 168 countries and over 300,000 deaths globally as of 15 May 2020. Much of the world has implemented severe quarant...Read More
The COVID-19 crisis has and is still affecting economies and disrupting travel and tourism businesses worldwide. The situation is pushing many families further into poverty and making children more vulnerable to sexual exploitation. On World Tourism...Read More
Human trafficking is the crime of using force or fraud for the purpose of compelled labor or a commercial sex act. The United States considers “trafficking in persons,” “human trafficking,” and “modern slavery” to be interchangeable umbr...Read More
Human trafficking thrives in times of crisis and uncertainty, when the needs of the most vulnerable among us are often overlooked. Congress recently passed the $2 trillion coronavirus relief legislation, the Coronavirus Aid, Relief, and Economic Sec...Read More
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