This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
In June 2019, the International Labour Organization’s (ILO’s) 187 member States adopted the ILO Centenary Declaration for the Future of Work, calling on the Organization to pursue “with unrelenting vigour its constitutional mandate for social ...Read More
Migration is not a new phenomenon in India. People have moved across the length and breadth of the country for various reasons, including work. Today, India has a burgeoning urban population, which contributes to about 63% of India’s GDP. A large ...Read More
Series Brief 1: Cambodia (June 2020) Between the months of February and May 2020, more than 90,000 labor migrants returned to Cambodia as the Covid-19 pandemic caused mass business and industry closures in destination countries such as neighborin...Read More
This briefing forms part of a broader five session series of webinars standing to tackle contemporary issues impacting modern slavery in supply chains, calling for candid discussion and pragmatic solutions. The objectives being:• Discuss pragmatic...Read More
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