This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Issara Institute recognizes worker voice as conveying the voices, experiences, and needs of workers, and channeling that voice into clear mechanisms committed to remediation and a rebalancing of power asymmetries between employers and workers. This ...Read More
The COVID-19 pandemic has had a huge impact on the practice of many professionals, including those in the field of child protection. In order to support front line workers and managers in their work to protect children during this ...Read More
The global electronics sector is comprised of powerful corporations—the 49 largest information communications and technology (ICT) companies have a combined market capitalization of US $5 trillion and combined annual profits of almost US$1 trillio...Read More
On the surface, this statement may seem like just another contribution to the world of hyperbole. A Drug-free ASEAN by 2015 anyone? The difference here is that we are dealing with practices that the vast majority of people consider have no place in ...Read More
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