This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The Covid-19 pandemic has demonstrated the fragility of global supply chains and the vulnerability of people working at the bottom of these supply chains. In the mining sector, the pandemic has had devastating effects on workers and communities arou...Read More
Keeping workers safe needs to be top priority amongst both clothing brands, their suppliers and the worker representatives. To give targeted guidance on how to keep workers safe, we have developed this discussion sheet which, in combination with our...Read More
This publication provides an overview of the epidemic of modern slavery and human trafficking, surveys some of ways that these challenges have been negatively transformed by COVID-19, and explores how approaches rooted in principles of computational...Read More
The ILO’s Flagship International Program on the Elimination of Child Labour and Forced Labour (IPEC+) has ongoing operations in 62 countries, all of which are affected by the COVID-19 pandemic. The program has developed business continuity plans t...Read More
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