This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The impact of COVID-19 on victims of modern slavery and vulnerable workers is dire. The COVID-19 pandemic is far from an all-in-the-same-boat situation. Its impact on the poor is and will continue to be, far greater than on the rich. Modern slavery ...Read More
Trafficking in Persons (TiP) is a core protection issue violating the dignity and integrity of the person, endangering their life and physical security. It is a serious crime and a grave violation of human rights. In normal times, TiP is widespread,...Read More
The Covid-19 pandemic has once again exposed the fragility of global supply chains and the enormous risks to human and labour rights in a highly interconnected global economy that is not governed by the rule of law. With the global drop in dema...Read More
The IOM project “Supporting Brighter Futures: Young Women and Girls and Labour Migration in South-East Asia and the Pacific” resulted in a 2019 publication of the same name. Six experts contributed papers exploring issues that ranged from the ro...Read More
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