This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Authors: Livia Wagner, Thi Hoang The policy brief was originally posted here on GI-TOC website, as part of its #CovidCrimeWatch initiative. The coronavirus is not only claiming hundreds of thousands of lives, but is also causing a global econo...Read More
This information sheet provides guidance for entities about how to reduce the risk of vulnerable workers in their operations and supply chains becoming exposed to modern slavery as a result of the novel coronavirus (COVID-19) pandemic. This informat...Read More
This brief aims to advise Thai suppliers and global brands and retailers, and inform a broader audience, regarding the impact of workforce reductions on foreign migrant workers in Thailand, especially MoU workers hired through the formal recruitment...Read More
The United Nations Office on Drugs and Crime (UNODC) reports human trafficking in every country; however, these crimes are rarely discussed. Offenders target marginalized and low-income communities and individuals. With the assistance of the dark we...Read More
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