This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
In Cambodia, the COVID-19 pandemic has resulted in widespread job suspensions and losses, and substantial reductions of income for workers and their families. By June 2020, as many as 234 factories in the manufacturing sectors (garment, footwear and...Read More
This guide contains practical steps and considerations for the responsible recruitment and supply of workers during Covid-19 for use by employers and labour providers/recruiters in global supply chains. Particularly relevant for essential sectors wh...Read More
COVID-19 is a test of societies, of governments, of communities and of individuals. It is a time for solidarity and cooperation to tackle the virus, and to mitigate the effects, often unintended, of measures designed to halt the spread of COVID-19. ...Read More
Human trafficking is the crime of using force or fraud for the purpose of compelled labor or a commercial sex act. The United States considers “trafficking in persons,” “human trafficking,” and “modern slavery” to be interchangeable umbr...Read More
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