This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.

Disconnected: The COVID-19 Pandemic & call centre workers‘ rights in Tunisia & Morocco- Business & Human Rights Centre, 2020 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

wp_template

wp_template_part

wp_global_styles

wp_navigation

wp_font_family

wp_font_face

acf-taxonomy

acf-post-type

acf-field-group

acf-field

ai1ec_event

exactmetrics_note

COVID-19: Guidance for Labour Recruiters to Enhance Migrant Worker Protection during the Current Health Crisis
COVID-19 resourcesGuidance

During the current global health crisis, labour recruiters play an essential role in protecting migrant workers and ensuring essential services have the staff they need to provide elevated levels of care. Recruitment agencies are also on the frontli...Read More

Modern Slavery Act Information Sheet: Coronavirus
COVID-19 resources

This information sheet provides guidance for entities about how to reduce the risk of vulnerable workers in their operations and supply chains becoming exposed to modern slavery as a result of the novel coronavirus (COVID-19) pandemic. This informat...Read More

European Migrant Smuggling Centre 4th Annual Report
COVID-19 resourcesPublications

Countries around the world have closed their external borders in a bid to control and isolate COVID-19. In these circumstances, criminals are finding new ways to abuse the vulnerability of irregular migrants wishing to enter or travel across Europe ...Read More

TAGS: Europe
Aggravating circumstances: How coronavirus impacts human trafficking
COVID-19 resourcesNews & AnalysisGuidanceGraphics & InfographicsPublications

Authors: Livia Wagner, Thi Hoang The policy brief was originally posted here on GI-TOC website, as part of its #CovidCrimeWatch initiative. The coronavirus is not only claiming hundreds of thousands of lives, but is also causing a global econo...Read More

TAGS: Global