This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
COVID-19 has impacted the world on an unprecedented scale: it has caused a global economic slowdown, resulted in international travel bans and restrictions, and transformed the ways people socialize, work and maintain their health and well-being. As...Read More
The COVID-19 pandemic has had a huge impact on the practice of many professionals, including those in the field of child protection. In order to support front line workers and managers in their work to protect children during this ...Read More
This report provides an update on the situation in each of our program locations, as well as summarizing the activities undertaken so far by our partners with ERF funding, and the early impact we’re seeing. This is a mere snapshot, as response act...Read More
The COVID-19 Pandemic is a public health, social and economic crisis that is global in scale. With restrictions on travel and movement, civil society and humanitarian organizations play a critical role in supporting governments to respond. All peopl...Read More
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