This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Authors: Livia Wagner, Thi Hoang The policy brief was originally posted here on GI-TOC website, as part of its #CovidCrimeWatch initiative. The coronavirus is not only claiming hundreds of thousands of lives, but is also causing a global econo...Read More
Keeping workers safe needs to be top priority amongst both clothing brands, their suppliers and the worker representatives. To give targeted guidance on how to keep workers safe, we have developed this discussion sheet which, in combination with our...Read More
Human trafficking is the crime of using force or fraud for the purpose of compelled labor or a commercial sex act. The United States considers “trafficking in persons,” “human trafficking,” and “modern slavery” to be interchangeable umbr...Read More
This briefing presents the results of a survey conducted with migrant workers in the construction sector aimed at assessing the implications of the COVID-19 pandemic and related lockdown measures on their lives, jobs, and personal well-being. By dev...Read More
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