This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The timeline for, and success of, the social, financial, and economic recovery from the Covid-19 pandemic will depend on many things (e.g., the development of therapeutics and a vaccine and ongoing policy intervention), but healthcare officials and ...Read More
The United Nations declared 2021 the International year for the Elimination of Child Labour, an effort to eradicate this form of abuse and exploitation, a milestone in reaching the Sustainable Development Goal target 8.7. Worldwide, an estimated 152...Read More
This guide contains practical steps and considerations for the responsible recruitment and supply of workers during Covid-19 for use by employers and labour providers/recruiters in global supply chains. Particularly relevant for essential sectors wh...Read More
On the surface, this statement may seem like just another contribution to the world of hyperbole. A Drug-free ASEAN by 2015 anyone? The difference here is that we are dealing with practices that the vast majority of people consider have no place in ...Read More
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