This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The COVID-19 pandemic is putting the world under enormous strain, affecting the lives of everyone. The unprecedented measures adopted to flatten the infection curve include enforced quarantine, curfews and lockdowns, travel restrictions, and limitat...Read More
Series Brief 1: Cambodia (June 2020) Between the months of February and May 2020, more than 90,000 labor migrants returned to Cambodia as the Covid-19 pandemic caused mass business and industry closures in destination countries such as neighborin...Read More
First, in January, when the transportation of raw materials from China to other garment producing countries was suspended, many factories were forced to close temporarily. The next wave hit as the pandemic spread to Europe and the United States (US)...Read More
This research report conducted by GoodWeave International on the status of carpet, home textile, and apparel workers in South Asia confirms that the impacts of COVID-19 have resulted in extreme hardship for informal workers and their families. Docum...Read More
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