This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.

Disconnected: The COVID-19 Pandemic & call centre workers‘ rights in Tunisia & Morocco- Business & Human Rights Centre, 2020 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

acf-field-group

acf-field

ai1ec_event

Dashboarding The Online Strategic Communications of Anti-slavery Organization During COVID-19
COVID-19 resources

In this working paper, we investigate high-level changes in the online strategic communications of organizations engaged with SDG 8.7 (ending modern slavery) during the COVID-19 crisis. We present preliminary evidence of important semantic and thema...Read More

COVID-19 Guidance
COVID-19 resourcesGuidance

COVID-19 is a test of societies, of governments, of communities and of individuals. It is a time for solidarity and cooperation to tackle the virus, and to mitigate the effects, often unintended, of measures designed to halt the spread of COVID-19. ...Read More

How the COVID-19 crisis is Affecting Child Labour in India and Recommendations for Government Action
COVID-19 resourcesGuidance

The UN's children agency UNICEF recently warned the world that the COVID-19 pandemic is becoming a child rights crisis. India has the largest child population in the world with 472 million children, many of whom are going through the pandemic withou...Read More

Информация для сельскохозяйственных работников, пребывающих в Шотландии на основании сезонной рабочей визы, об их правах и поддержке
COVID-19 resourcesGuidance

Настоящая брошюра имеет своей целью предоставитьмигрантам, работающим в сфере сельского хозяйства попрограмме Seasonal Workers’ Pilot в Шотлан...Read More

TAGS: