All workers, and migrant workers in particular, should have access to grievance mechanisms that allow them to voice concerns without fear of punishment or retribution. The provision of these mechanisms by the employer is particularly crucial for migrant workers.

Grievance mechanisms have many helpful purposes. They can serve to channel conflict into an institutionalized mechanism for peaceful resolution. They facilitate communication between workers and management regarding problems that arise, and enable workers to complain with dignity, knowing that there is a system of appeals leading to an impartial decision maker. Finally, they assist the company in ensuring that its staff is complying with company standards on ethical conduct.

Company policy should include a description of the different processes and channels for workers to provide feedback on company practices and workplace issues – particularly those directly impacting workers’ employment concerns and welfare, and those relating to social responsibility standards. A robust grievance mechanism will allow employers to have a stronger, more stable workforce and will allow potential disruptive risks to be identified early. This can save employers time and money. It can also improve morale, and protect against reputational and legal risk.

An introduction to grievance mechanisms - Verité, January 2011 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

wp_template

wp_template_part

wp_global_styles

wp_navigation

wp_font_family

wp_font_face

acf-taxonomy

acf-post-type

acf-field-group

acf-field

ai1ec_event

exactmetrics_note

What Works for Working Children: Being Effective When Tackling Child Labour
Guidance

This report describes examples of methods used by Terre des Hommes, their partners around the world and other relevant stakeholders to address child labour successfully. Terre des Hommes reckons the methods described are appropriate for others to re...Read More

TAGS:
The Butterfly Longitudinal Research Project
GuidancePublications

The objectives, of the study, have been significantly achieved; a) To provide an opportunity for survivors of sexual exploitation/trafficking to express their re-integration experiences in order to give dignity and voice to this marginalized grou...Read More

TAGS: Asia
Adidas Guidelines on Employment Standards
Guidance

To explain how it expects its suppliers to live up to its Standards, Adidas has produced a number of supporting guidelines that detail its expectations for fair, healthy, safe workplace conditions and environmentally sound factory operations. T...Read More

Labor Inspection Training on Child Labor – Nepal
Guidance

This facilitator’s guide provides tips and advice to help facilitators successfully use the curriculum for Labour Inspection Training on Child Labour in Nepal. It describes the purpose and objectives of the training; provides an overview of t...Read More

TAGS: Asia