All workers, and migrant workers in particular, should have access to grievance mechanisms that allow them to voice concerns without fear of punishment or retribution. The provision of these mechanisms by the employer is particularly crucial for migrant workers.

Grievance mechanisms have many helpful purposes. They can serve to channel conflict into an institutionalized mechanism for peaceful resolution. They facilitate communication between workers and management regarding problems that arise, and enable workers to complain with dignity, knowing that there is a system of appeals leading to an impartial decision maker. Finally, they assist the company in ensuring that its staff is complying with company standards on ethical conduct.

Company policy should include a description of the different processes and channels for workers to provide feedback on company practices and workplace issues – particularly those directly impacting workers’ employment concerns and welfare, and those relating to social responsibility standards. A robust grievance mechanism will allow employers to have a stronger, more stable workforce and will allow potential disruptive risks to be identified early. This can save employers time and money. It can also improve morale, and protect against reputational and legal risk.

An introduction to grievance mechanisms - Verité, January 2011 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

wp_template

wp_template_part

wp_global_styles

wp_navigation

wp_font_family

wp_font_face

acf-taxonomy

acf-post-type

acf-field-group

acf-field

ai1ec_event

exactmetrics_note

Lawyers Manual on Human Trafficking
Guidance

Edited by by Jill Laurie Goodman and Dorchen A. Leidholdt.A guide for legal professionals working with victims of human trafficking.

COVID-19 – Crisis Upon Crisis In Africa: An Eco feminist Perspective
COVID-19 resourcesGuidance

The novel Coronavirus has triggered a significant global crisis, with the harshest impacts being felt by the poor and working classes across the world. On the African continent, this ‘new’ pandemic encounters numerous other crises of climate hea...Read More

Responsible Recruitment – Addressing Gaps in Protections for Migrant Workers
Guidance

This report is the second of two reports developed by IHRB in cooperation with Equidem Research & Consulting. Building on "Responsible Recruitment: Remediating Worker-Paid Recruitment Fees", this publication offers practical guidance to businesse...Read More

Spotlight on Labour: Migration in Asia- A Factor Analysis Study
Guidance

Migration has always been a powerful engine of prosperity for individuals and the countries between which they move, filling key gaps in labour markets in destination countries and channelling vital financial resources to origin countries th...Read More