All workers, and migrant workers in particular, should have access to grievance mechanisms that allow them to voice concerns without fear of punishment or retribution. The provision of these mechanisms by the employer is particularly crucial for migrant workers.

Grievance mechanisms have many helpful purposes. They can serve to channel conflict into an institutionalized mechanism for peaceful resolution. They facilitate communication between workers and management regarding problems that arise, and enable workers to complain with dignity, knowing that there is a system of appeals leading to an impartial decision maker. Finally, they assist the company in ensuring that its staff is complying with company standards on ethical conduct.

Company policy should include a description of the different processes and channels for workers to provide feedback on company practices and workplace issues – particularly those directly impacting workers’ employment concerns and welfare, and those relating to social responsibility standards. A robust grievance mechanism will allow employers to have a stronger, more stable workforce and will allow potential disruptive risks to be identified early. This can save employers time and money. It can also improve morale, and protect against reputational and legal risk.

An introduction to grievance mechanisms - Verité, January 2011 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

wp_template

wp_template_part

wp_global_styles

wp_navigation

wp_font_family

wp_font_face

acf-taxonomy

acf-post-type

acf-field-group

acf-field

ai1ec_event

exactmetrics_note

COVID, ESGs and Going to the Moon: How Business Can Unite to Eliminate Forced Labour
COVID-19 resourcesGuidance

On the surface, this statement may seem like just another contribution to the world of hyperbole. A Drug-free ASEAN by 2015 anyone? The difference here is that we are dealing with practices that the vast majority of people consider have no place in ...Read More

From Policies to Impacts: Analysing Modern Slavery Risks in Portfolio Companies
Guidance

As a result of the progressive legalization of international business and human rights “soft law” standards, the “S” of “ESG” is no longer an optional criterion for investors to include in their decision-making process, but it is becom...Read More

Apparel and Footwear Benchmark Report 2021
Guidance

Workers in apparel supply chains are among the hardest hit by the Covid-19 pandemic. Even before the pandemic, workers had to survive on poverty wages; in the first three months of the pandemic alone, workers lost at least US$3 billion in income. Po...Read More

Trafficked third-country nationals: Detection, identification and protection in Austria
Guidance

Trafficking in human beings is a serious violation of human rights and human dignity, and is considered one of the worst crimes of all (Federal Ministry for European and International Affairs, n.d.).As a global phenomenon that can only be tackled at...Read More