This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Children are not the face of this pandemic. But they risk being among its biggest victims. While they have thankfully been largely spared from the direct health effects of COVID-19 - at least to date – the crisis is having a profound effect on the...Read More
This policy brief presents findings from a rapid assessment conducted to assess the multi-faceted impacts of the COVID-19 pandemic on RMG sector workers in India and Bangladesh. The research has an emphasis on the increased risk of forced labor amon...Read More
As indicated by revised figures providing additional details on the scope of countries’ workplace closure policies, 94 per cent of the world’s workers are living in countries with some sort of workplace closure measures in place. Although more a...Read More
This policy brief presents findings from a rapid assessment conducted to assess the multi-faceted impacts of the COVID-19 pandemic on commercial sexual exploitation in Maharashtra, India. NORC at the University of Chicago’s research addressed the ...Read More
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