This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Covid-19 has had a devastating impact on those most vulnerable to forced labour and human trafficking. Around the world, communities already suffering from poverty and exploitation have borne the brunt of the pandemic and its economic fallout. Th...Read More
This publication provides an overview of the epidemic of modern slavery and human trafficking, surveys some of ways that these challenges have been negatively transformed by COVID-19, and explores how approaches rooted in principles of computational...Read More
Cybercriminals have been among the most adept at exploiting the COVID-19 pandemic for the various scams and attacks they carry out. With a record number of potential victims staying at home and using online services across the European Union (EU) du...Read More
Victims of modern slavery are amongst the most vulnerable people in society. They face additional risks due to the COVID-19 outbreak, as a result of isolation, economic instability, and reduced access to support services. This publication covers:...Read More
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