This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
This paper reflects on the implications of the Coronavirus (COVID-19) pandemic on modern slavery risks in supply chains. We first reason that the global supply and demand shock resulting from COVID-19 exacerbates workers’ vulnerability to modern s...Read More
Hershey is the largest producer of chocolate in North America, a leading snack maker in the U.S., and a global leader in chocolate and non-chocolate confectionery. Hershey operates 14 factories in six countries and employs more than 16,000 people wo...Read More
Keeping workers safe needs to be top priority amongst both clothing brands, their suppliers and the worker representatives. To give targeted guidance on how to keep workers safe, we have developed this discussion sheet which, in combination with our...Read More
Children are not the face of this pandemic. But they risk being among its biggest victims. While they have thankfully been largely spared from the direct health effects of COVID-19 - at least to date – the crisis is having a profound effect on the...Read More
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