This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The IOM project “Supporting Brighter Futures: Young Women and Girls and Labour Migration in South-East Asia and the Pacific” resulted in a 2019 publication of the same name. Six experts contributed papers exploring issues that ranged from the ro...Read More
Employers and business play a vital role in protecting migrant workers and their communities during the COVID-19 pandemic. Many provide essential care, services and goods and, in doing so, rely heavily on their migrant workforce. This includes nurse...Read More
The COVID-19 pandemic has had a huge impact on the practice of many professionals, including those in the field of child protection. In order to support front line workers and managers in their work to protect children during this ...Read More
This briefing presents the results of a survey conducted with informal Ready-made Garment (RMG) workers in Bangladesh to assess their heightened vulnerabilities during the COVID-19 pandemic in relation to food security, debt, reduced employment, and...Read More
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