This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Asia Floor Wage Alliance (AFWA), an Asian labour-led global labour and social alliance, has been monitoring the impact of the COVID-19 pandemic on workers in garment-producing countries through ground reports from AFWA partners and allies in Cambodi...Read More
The United Nations declared 2021 the International year for the Elimination of Child Labour, an effort to eradicate this form of abuse and exploitation, a milestone in reaching the Sustainable Development Goal target 8.7. Worldwide, an estimated 152...Read More
Human trafficking thrives in times of crisis and uncertainty, when the needs of the most vulnerable among us are often overlooked. Congress recently passed the $2 trillion coronavirus relief legislation, the Coronavirus Aid, Relief, and Economic Sec...Read More
At this unprecedented time, many of our most vulnerable children and families are facing new, exacerbated, and compounded risks to their health and safety due to COVID-19. Specifically, there are a number of factors and conditions created or exacerb...Read More
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