This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The mining industry is one of the most polluting, deadly, and destructive industries in the world. Yet to date, mining company responses to the COVID-19 pandemic have received little scrutiny compared to other industries seeking to profit from this ...Read More
Issara Institute recognizes worker voice as conveying the voices, experiences, and needs of workers, and channeling that voice into clear mechanisms committed to remediation and a rebalancing of power asymmetries between employers and workers. This ...Read More
At this unprecedented time, many of our most vulnerable children and families are facing new, exacerbated, and compounded risks to their health and safety due to COVID-19. Specifically, there are a number of factors and conditions created or exacerb...Read More
Tens of thousands of garment workers in Cambodia will struggle to repay microfinance debts during work stoppages and factory suspensions caused by COVID-19, creating a mounting human rights crisis as they struggle to feed their families and hold ont...Read More
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