This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Written by Jonathan Todres and Angela Diaz. The coronavirus disease 2019 (COVID-19) pandemic has not only revealed inequities, it has also exacerbated them. Already-vulnerable populations are bearing the brunt of the health impacts of COVID-19 an...Read More
This briefing presents the results of a survey conducted with migrant workers in the construction sector aimed at assessing the implications of the COVID-19 pandemic and related lockdown measures on their lives, jobs, and personal well-being. By dev...Read More
Millions of vulnerable workers in the garment industry have been laid off or have lost wages as a result of order cancellations and non-payment by apparel brands in the context of the COVID-19 pandemic. Recent reports from worker groups and media sh...Read More
The timeline for, and success of, the social, financial, and economic recovery from the Covid-19 pandemic will depend on many things (e.g., the development of therapeutics and a vaccine and ongoing policy intervention), but healthcare officials and ...Read More
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