This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.

Disconnected: The COVID-19 Pandemic & call centre workers‘ rights in Tunisia & Morocco- Business & Human Rights Centre, 2020 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

wp_template

wp_template_part

wp_global_styles

wp_navigation

wp_font_family

wp_font_face

acf-taxonomy

acf-post-type

acf-field-group

acf-field

ai1ec_event

exactmetrics_note

Информация за сезонни работници в селското стопанство от Европейското икономическо пространство относно Вашите права и възможности за получаване на подкрепа при пребиваването в Шотландия
COVID-19 resourcesGuidance

Настоящата листовка има за цел да информира работниците вселското стопанство от Европейското икономическопространство1 в Шотландия о...Read More

TAGS:
Reflecting on the year that was: Lessons from the covid frontlines
COVID-19 resourcesPublications

Covid-19 has had a devastating impact on those most vulnerable to forced labour and human trafficking. Around the world, communities already suffering from poverty and exploitation have borne the brunt of the pandemic and its economic fallout. Th...Read More

COVID-19: Guidance for Labour Recruiters to Enhance Migrant Worker Protection during the Current Health Crisis
COVID-19 resourcesGuidance

During the current global health crisis, labour recruiters play an essential role in protecting migrant workers and ensuring essential services have the staff they need to provide elevated levels of care. Recruitment agencies are also on the frontli...Read More

COVID-19 – Crisis Upon Crisis In Africa: An Eco feminist Perspective
COVID-19 resourcesGuidance

The novel Coronavirus has triggered a significant global crisis, with the harshest impacts being felt by the poor and working classes across the world. On the African continent, this ‘new’ pandemic encounters numerous other crises of climate hea...Read More