This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
In June 2019, the International Labour Organization’s (ILO’s) 187 member States adopted the ILO Centenary Declaration for the Future of Work, calling on the Organization to pursue “with unrelenting vigour its constitutional mandate for social ...Read More
Children are not the face of this pandemic. But they risk being among its biggest victims. While they have thankfully been largely spared from the direct health effects of COVID-19 - at least to date – the crisis is having a profound effect on the...Read More
The mining industry is one of the most polluting, deadly, and destructive industries in the world. Yet to date, mining company responses to the COVID-19 pandemic have received little scrutiny compared to other industries seeking to profit from this ...Read More
This statement has been written in accordance with the requirements of the UK Modern Slavery Act 2015. This is IHG’s fifth Modern Slavery Statement and reflects the progress IHG has made during the financial year (January – December) 2020. The s...Read More
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