This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The global Covid-19 pandemic has had a devastating impact on global garment supply chains, and the situation will get far worse before it gets better. As clothing outlets have been shut by lockdowns in developed market economies, sinking demand for ...Read More
COVID-19 is a test of societies, of governments, of communities and of individuals. It is a time for solidarity and cooperation to tackle the virus, and to mitigate the effects, often unintended, of measures designed to halt the spread of COVID-19. ...Read More
The United Nations Office on Drugs and Crime (UNODC) reports human trafficking in every country; however, these crimes are rarely discussed. Offenders target marginalized and low-income communities and individuals. With the assistance of the dark we...Read More
This brief aims to advise Thai suppliers and global brands and retailers, and inform a broader audience, regarding the impact of workforce reductions on foreign migrant workers in Thailand, especially MoU workers hired through the formal recruitment...Read More
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