This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The Covid-19 pandemic has once again exposed the fragility of global supply chains and the enormous risks to human and labour rights in a highly interconnected global economy that is not governed by the rule of law. With the global drop in dema...Read More
Countries around the world have closed their external borders in a bid to control and isolate COVID-19. In these circumstances, criminals are finding new ways to abuse the vulnerability of irregular migrants wishing to enter or travel across Europe ...Read More
The COVID-19 pandemic is putting the world under enormous strain, affecting the lives of everyone. The unprecedented measures adopted to flatten the infection curve include enforced quarantine, curfews and lockdowns, travel restrictions, and limitat...Read More
This 2020 Statement on Efforts to Combat Human Trafficking and Slavery in Our Business and Supply Chains (the “Statement”) reflects Apple’s progress during 2020 and ongoing efforts to identify, mitigate, prevent, and remedy human trafficking, ...Read More
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