This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.

Disconnected: The COVID-19 Pandemic & call centre workers‘ rights in Tunisia & Morocco- Business & Human Rights Centre, 2020 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

wp_template

wp_template_part

wp_global_styles

wp_navigation

wp_font_family

wp_font_face

acf-taxonomy

acf-post-type

acf-field-group

acf-field

ai1ec_event

exactmetrics_note

Інформація для сільськогосподарських працівників, які перебувають у Шотландії на підставі сезонної робочої візи, про їхні права й підтримку
COVID-19 resourcesGuidance

Дана брошура створена задля надання мігрантам, які працюють у сфері сільського господарства за програмою Seasonal Workers’ Pilot у Шотландії, ві...Read More

TAGS:
COVID, ESGs and Going to the Moon: How Business Can Unite to Eliminate Forced Labour
COVID-19 resourcesGuidance

On the surface, this statement may seem like just another contribution to the world of hyperbole. A Drug-free ASEAN by 2015 anyone? The difference here is that we are dealing with practices that the vast majority of people consider have no place in ...Read More

COVID-19 Guidance
COVID-19 resourcesGuidance

COVID-19 is a test of societies, of governments, of communities and of individuals. It is a time for solidarity and cooperation to tackle the virus, and to mitigate the effects, often unintended, of measures designed to halt the spread of COVID-19. ...Read More

COVID-19: Access Challenges and the Implications of Border Restrictions
COVID-19 resourcesPublications

The COVID-19 pandemic has required States to implement exceptional measures to curb the spread of the virus and to protect public health. While border restrictions or closure may be justified, exceptions are needed to safeguard basic rights, includi...Read More