This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The COVID-19 outbreak has been affecting Asia since January 2020. It is now a global pandemic, with over 5.7 million cases detected in 168 countries and over 352,000 deaths globally as of 27 May 2020. Much of the world has implemented severe quarant...Read More
The novel Coronavirus has triggered a significant global crisis, with the harshest impacts being felt by the poor and working classes across the world. On the African continent, this ‘new’ pandemic encounters numerous other crises of climate hea...Read More
First, in January, when the transportation of raw materials from China to other garment producing countries was suspended, many factories were forced to close temporarily. The next wave hit as the pandemic spread to Europe and the United States (US)...Read More
On the surface, this statement may seem like just another contribution to the world of hyperbole. A Drug-free ASEAN by 2015 anyone? The difference here is that we are dealing with practices that the vast majority of people consider have no place in ...Read More
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