This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
This briefing presents the results of a survey conducted with informal Ready-made Garment (RMG) workers in Bangladesh to assess their heightened vulnerabilities during the COVID-19 pandemic in relation to food security, debt, reduced employment, and...Read More
Since 2011, the Asian Development Bank Institute (ADBI), the OECD, and the International Labour Organization (ILO) have been collaborating to organize the Annual Roundtable on Labor Migration in Asia. The 10th anniversary of this event was marked in...Read More
The COVID-19 pandemic has had a huge impact on the practice of many professionals, including those in the field of child protection. In order to support front line workers and managers in their work to protect children during this ...Read More
This briefing builds on the understanding that labour exploitation is part of a spectrum ranging from labour compliance through to labour law violations, culminating at extreme exploitation in the form of forced labour. Research by FLEX and others s...Read More
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