This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The IOM project “Supporting Brighter Futures: Young Women and Girls and Labour Migration in South-East Asia and the Pacific” resulted in a 2019 publication of the same name. Six experts contributed papers exploring issues that ranged from the ro...Read More
This briefing forms part of a broader five session series of webinars standing to tackle contemporary issues impacting modern slavery in supply chains, calling for candid discussion and pragmatic solutions. The objectives being:• Discuss pragmatic...Read More
COVID-19 as an immediate cause of economic pressures is likely to be time limited. It is therefore important that adequate continuity planning is in place which allows businesses to recover quickly and effectively when demand recovers. Jobs, and the...Read More
The mining industry is one of the most polluting, deadly, and destructive industries in the world. Yet to date, mining company responses to the COVID-19 pandemic have received little scrutiny compared to other industries seeking to profit from this ...Read More
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