This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
COVID-19 has impacted the world on an unprecedented scale: it has caused a global economic slowdown, resulted in international travel bans and restrictions, and transformed the ways people socialize, work and maintain their health and well-being. As...Read More
Over the last few months, Polaris has been carefully tracking the potential impact of the COVID-19 pandemic on victims and survivors of sex and labor trafficking. As part of this effort, Polaris has undertaken a systematic examination of relevant da...Read More
In June 2019, the International Labour Organization’s (ILO’s) 187 member States adopted the ILO Centenary Declaration for the Future of Work, calling on the Organization to pursue “with unrelenting vigour its constitutional mandate for social ...Read More
COVID-19 is a test of societies, of governments, of communities and of individuals. It is a time for solidarity and cooperation to tackle the virus, and to mitigate the effects, often unintended, of measures designed to halt the spread of COVID-19. ...Read More
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