This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
This report analyses the labour conditions of migrant workers in the EU in the context of the COVID-19 epidemic. By looking at the prevalence of temporary contracts, the position in the income distribution and the likelihood that jobs can be conduct...Read More
Cybercriminals have been among the most adept at exploiting the COVID-19 pandemic for the various scams and attacks they carry out. With a record number of potential victims staying at home and using online services across the European Union (EU) du...Read More
This brief aims to advise Thai suppliers and global brands and retailers, and inform a broader audience, regarding the impact of workforce reductions on foreign migrant workers in Thailand, especially MoU workers hired through the formal recruitment...Read More
The COVID-19 outbreak has been affecting Asia since January 2020. It is now a global pandemic, with over 4.5 million cases detected in 168 countries and over 300,000 deaths globally as of 15 May 2020. Much of the world has implemented severe quarant...Read More
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