This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
In November, world leaders from government and business will gather at the G20 Summit hosted by Saudi Arabia. A statement on the Summit released by the Saudi Arabia government speaks of “Empowering People” and addressing a global economy that ...Read More
The exercise was done with some social workers from the field to understand their thoughts, feelings and unexpressed emotions using visual imagery. Sometimes verbalizing the internal emotional experience during a stressful period becomes difficult. ...Read More
Employers and business play a vital role in protecting migrant workers and their communities during the COVID-19 pandemic. Many provide essential care, services and goods and, in doing so, rely heavily on their migrant workforce. This includes nurse...Read More
The global electronics sector is comprised of powerful corporations—the 49 largest information communications and technology (ICT) companies have a combined market capitalization of US $5 trillion and combined annual profits of almost US$1 trillio...Read More
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