This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
This checklist should serve as inspiration, and our recommendations must only be applied if in accordance with the regulations provided by local health authorities and governments. The check list is not a stand-alone tool, but should be used in conj...Read More
The 21-day lockdown has inadvertently exposed the extreme vulnerability of migrant workers in India. The construction sector contributes to around 9% of the country's GDP and employs the highest number of migrant workers across India with 55 million...Read More
This 2020 Statement on Efforts to Combat Human Trafficking and Slavery in Our Business and Supply Chains (the “Statement”) reflects Apple’s progress during 2020 and ongoing efforts to identify, mitigate, prevent, and remedy human trafficking, ...Read More
Written by Jonathan Todres and Angela Diaz. The coronavirus disease 2019 (COVID-19) pandemic has not only revealed inequities, it has also exacerbated them. Already-vulnerable populations are bearing the brunt of the health impacts of COVID-19 an...Read More
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