This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Among countless severe consequences, the current international COVID-19 emergency has created a global financial crisis of a scale rarely encountered in modern history. Systemic economic and social inequalities across societies are being laid bare a...Read More
The latest Migration and Development Brief provides a prognosis of how the ongoing COVID-19 pandemic might affect global trends in international economic migration and remittances in 2020 and 2021. The economic crisis induced by COVID...Read More
This checklist should serve as inspiration, and our recommendations must only be applied if in accordance with the regulations provided by local health authorities and governments. The check list is not a stand-alone tool, but should be used in conj...Read More
The United Nations Office on Drugs and Crime (UNODC) reports human trafficking in every country; however, these crimes are rarely discussed. Offenders target marginalized and low-income communities and individuals. With the assistance of the dark we...Read More
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