This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Since 2011, the Asian Development Bank Institute (ADBI), the OECD, and the International Labour Organization (ILO) have been collaborating to organize the Annual Roundtable on Labor Migration in Asia. The 10th anniversary of this event was marked in...Read More
In June 2018, a coalition of global tech companies, civil society organizations, and international institutions jointly launched Tech Against Trafficking (TAT) https://techagainsttrafficking.org, a collaborative effort to support the eradication of ...Read More
Asia Floor Wage Alliance (AFWA), an Asian labour-led global labour and social alliance, has been monitoring the impact of the COVID-19 pandemic on workers in garment-producing countries through ground reports from AFWA partners and allies in Cambodi...Read More
This briefing examines the impact of the Coronavirus pandemic on the risk of labour exploitation in low-paid and insecure employment in the UK. Drawing on interviews with workers and frontline services, it proposes emergency measures to ensure all w...Read More
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