This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
This publication provides an overview of the epidemic of modern slavery and human trafficking, surveys some of ways that these challenges have been negatively transformed by COVID-19, and explores how approaches rooted in principles of computational...Read More
Among countless severe consequences, the current international COVID-19 emergency has created a global financial crisis of a scale rarely encountered in modern history. Systemic economic and social inequalities across societies are being laid bare a...Read More
Human trafficking impacts individual health (e.g. traumatic injury, infections, unwanted pregnancy, malnutrition, exposure to toxins, PTSD and depression) and results in family strife/disintegration, community bias/discrimination, business drive for...Read More
The International Labour Organization maintains a system of international labour standards (ILS) aimed at promoting opportunities for all to obtain decent and productive work, in conditions of freedom, equity, security and dignity. International lab...Read More
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