This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Written by Jonathan Todres and Angela Diaz. The coronavirus disease 2019 (COVID-19) pandemic has not only revealed inequities, it has also exacerbated them. Already-vulnerable populations are bearing the brunt of the health impacts of COVID-19 an...Read More
Hivos commissioned an assessment in April 2020 to establish the impact of Covid-19 on women workers in the horticulture sector. This was assessed with special focus on their current employment status, living conditions, shifts in their household exp...Read More
Millions of vulnerable workers in the garment industry have been laid off or have lost wages as a result of order cancellations and non-payment by apparel brands in the context of the COVID-19 pandemic. Recent reports from worker groups and media sh...Read More
The COVID-19 pandemic is exposing just how fragile the protection and prevention framework on modern slavery is, despite progress in recent years resulting from a new focus, marked particularly by a drive toward national anti-slavery legislation. ...Read More
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