This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
The Covid-19 pandemic has demonstrated the fragility of global supply chains and the vulnerability of people working at the bottom of these supply chains. In the mining sector, the pandemic has had devastating effects on workers and communities arou...Read More
COVID-19 is a test of societies, of governments, of communities and of individuals. It is a time for solidarity and cooperation to tackle the virus, and to mitigate the effects, often unintended, of measures designed to halt the spread of COVID-19. ...Read More
The COVID-19 pandemic is exposing just how fragile the protection and prevention framework on modern slavery is, despite progress in recent years resulting from a new focus, marked particularly by a drive toward national anti-slavery legislation. ...Read More
This briefing examines the impact of the Coronavirus pandemic on the risk of labour exploitation in low-paid and insecure employment in the UK. Drawing on interviews with workers and frontline services, it proposes emergency measures to ensure all w...Read More
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