This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Among countless severe consequences, the current international COVID-19 emergency has created a global financial crisis of a scale rarely encountered in modern history. Systemic economic and social inequalities across societies are being laid bare a...Read More
The COVID-19 crisis has and is still affecting economies and disrupting travel and tourism businesses worldwide. The situation is pushing many families further into poverty and making children more vulnerable to sexual exploitation. On World Tourism...Read More
The COVID-19 Pandemic is a public health, social and economic crisis that is global in scale. With restrictions on travel and movement, civil society and humanitarian organizations play a critical role in supporting governments to respond. All peopl...Read More
To promote “Safe Living in Dormitories”, this video informs employers and workers (particularly migrant workers) on steps that can be taken to prevent the spread of COVID-19 (and other viruses), keep common areas safe and ensure the well-being o...Read More
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