This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
This brief is part of a series highlighting how we can leverage the commitments governments have made to guarantee human rights to steer us towards a just recovery from the COVID-19 pandemic. The pandemic response has demanded a greater role for ...Read More
The COVID-19 outbreak has been affecting Asia since January 2020. It is now a global pandemic, with over 4.5 million cases detected in 168 countries and over 300,000 deaths globally as of 15 May 2020. Much of the world has implemented severe quarant...Read More
This leaflet aims to inform migrant agricultural workers on the UK’s‘Seasonal Workers’ Pilot’ in Scotland of your rights and what you cando if you think your rights are not being protected. It also sets outwhat you should do to keep yourself...Read More
In June 2018, a coalition of global tech companies, civil society organizations, and international institutions jointly launched Tech Against Trafficking (TAT) https://techagainsttrafficking.org, a collaborative effort to support the eradication of ...Read More
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