This briefing summarizes some of the key human rights risks to workers in this sector, and considers the steps taken by ten call centers operating
in and six clients outsourcing services to Tunisia and/or Morocco to protect workers amidst the crisis. We found that the pandemic has exacerbated systemic risks of economic hardship, psychological strain – due to long
hours under constant surveillance, verbal abuse and stress – and introduced new risks linked to health hazards amid the virus.
Trafficking occurs before, during, and after crises. It may occur at any stage of displacement and in any location. Traffickers capitalize on the widespread human, material, social and economic losses and consequent vulnerabilities caused by emergen...Read More
The COVID-19 pandemic has required States to implement exceptional measures to curb the spread of the virus and to protect public health. While border restrictions or closure may be justified, exceptions are needed to safeguard basic rights, includi...Read More
This note provides preliminary guidance for practitioners and policy makers on key issues to consider in ensuring access to justice in the context of the COVID-19 crisis. It is divided into three sections, Preparation, Response and Recovery. While t...Read More
Migration is not a new phenomenon in India. People have moved across the length and breadth of the country for various reasons, including work. Today, India has a burgeoning urban population, which contributes to about 63% of India’s GDP. A large ...Read More
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