Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Still Struggling: Migrant Construction Workers in Qatar During the Pandemic
Guidance

This report uses Qatar as a case study to examine how the global public health crisis affected destitute migrants in the Middle East and how employers and the government responded. It also makes a series of reform recommendations that would promote ...Read More

Protecting People in a Pandemic
COVID-19 resourcesGuidance

In responding to COVID-19 many have adopted the rallying cry of "we are all in this together." But the stark reality is that we are not. Millions of vulnerable workers do not have access to COVID-19 testing, health care, sick leave or the physical o...Read More

Darknet online communities of child sexual abusers: Reinforcing and rationalising offending behavior
Guidance

When planning the ReDirection project, we decided to inquire into the largest darknet communities of child sexual abusers and examine their members’ attempts to refrain from sexual violence against children and their support for each oth...Read More

Risks and Considerations for Businesses and Individuals with Exposure to Entities Engaged in Forced Labor and other Human Rights Abuses linked to Xinjiang, China
GuidancePublications

The People’s Republic of China (PRC) government continues to carry out genocide and crimes against humanity against Uyghurs and members of other ethnic and religious minority groups in the Xinjiang Uyghur Autonomous Region (Xinjiang), China The PR...Read More

TAGS: Asia