Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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ILO indicators of forced labour
Guidance

This booklet presents an introduction to the ILO Indicators of Forced Labour. These indicators are intended to help “front-line” criminal law enforcement officials, labour inspectors, trade union officers, NGO workers and others to identify pers...Read More

The role of social protection in the elimination of child labour: Evidence review and policy implications
Guidance

At the beginning of 2020 1 in 10 children aged 5 and over were involved in child labour worldwide – equating to an estimated 160 million children, or 63 million girls and 97 million boys. Despite significant progress in reducing child labour in th...Read More

Guidelines for the Development of a Transnational Referral Mechanism for Trafficked Persons: South-Eastern Europe
Guidance

The Guidelines for the Development of a Transnational Referral Mechanism for Trafficked Persons: South-Eastern Europe (TRM Guidelines) have been elaborated in the framework of the Programme to Support the Development of Transnational Referral Mechan...Read More

Action plan for developing victim-centred and trauma-informed criminal justice systems
GuidancePublications

The Action plan aims to give ideas and examples for developing victim-centred and trauma-informed criminal justice systems. The Action plan compiles concepts from research, reports, and past projects as well as examples of models and ways of working...Read More

TAGS: Europe