Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Understanding the Impact of COVID-19 on Rohingya and Bangladeshis in Malaysia
COVID-19 resourcesGuidance

Since May 2020, MMC Asia has been interviewing Rohingya and Bangladeshis residing in Malaysia, to better understand their migration experiences and protection needs under the impact of the COVID-19 pandemic. This snapshot focuses on the day-to-day i...Read More

State Report Cards: Grading Criminal Record Relief Laws for Survivors of Human Trafficking
Guidance

Many survivors of human trafficking exploited in the commercial sex industry or other labour sectors have been arrested for offenses stemming from their victimization. Resulting criminal records – both arrest and court documents – then follow su...Read More

The COVID-19 Pandemic and Workers in Cambodia: A Survey of Suspended Workers in Four Sectors: Garment Manufacturing, Footwear and Travel Foods, Hotels and Guesthouses, and Other Tourism Services
COVID-19 resourcesGuidance

In Cambodia, the COVID-19 pandemic has resulted in widespread job suspensions and losses, and substantial reductions of income for workers and their families. By June 2020, as many as 234 factories in the manufacturing sectors (garment, footwear and...Read More

Building Slavery-free Communities: A Resilience Framework
Guidance

There is growing interest in the use of community-based approaches to address the causes of modern slavery and the related goal of building anti-slavery ‘resilience.’ However, the concept of resilience is often poorly understood and applied wit...Read More

TAGS: Global