Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Communication from the Commission to the European Parliament, The Council, and The European Economic and Social Committee: On decent work worldwide for a global just transition and a sustainable recovery
Guidance

According to the latest global estimates, 160 million children worldwide are in child labour. That is one in ten children in the world, and their number is growing. Nearly half of these children are performing hazardous work. At the same time, 25 mi...Read More

Addressing the Human Cost of Assam Tea: An agenda for change to respect, protect and fulfill human rights on Assam tea plantations
GuidancePublications

Workers on tea plantations in the Assam region of India are systematically denied their rights to a living wage and decent working and living conditions. The fact that they are unable to meet their basic living costs is starkly illustrated by our fi...Read More

Stop Slavery General Manager Handbook
Guidance

This Handbook is to be used by General Managers in conjunction with the Stop Slavery Blueprint and provides example documents that can be adapted and used accordingly.

Online Sexual Exploitation of Children in the Philippines: Analysis and Recommendations for Governments, Industry, and Civil Society
Guidance

This report presents the results of a study into the nature and scale of OSEC in the Philippines. This study was led by IJM, in partnership with the Philippine Government and a variety of stakeholders, under the U.S.-Philippine Child Protection Comp...Read More