Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Responsible Business Conduct and the Tourism Industry in Vietnam: Guidance for Companies
GuidanceStandards & Codes of Conduct

As Vietnam’s tourism industry expands, the Australian Human Rights Commission and the Vietnam Chamber of Commerce and Industry have partnered to produce guidance for companies operating in the tourism industry in Vietnam. The guidance aims to stre...Read More

TAGS: Asia
ILO Global Business Network on Forced Labor Policy Briefs: Viet Nam
GuidanceStandards & Codes of ConductGood Practices

Forced labour is violation of labour and human rights. It is a global challenge faced by many countries and sectors. Governments, employer and business membership organizations, workers’ organizations, and other stakeholders all have a role to pla...Read More

IOM Handbook: Protection and Assistance for Migrants Vulnerable to Violence, Exploitation and Abuse
Guidance

This Handbook is intended for case managers, service providers, communities, development entities and States working to provide protection and assistance to migrants vulnerable to violence, exploitation and abuse, or to mitigate and reduce factors c...Read More

TAGS:
From Evidence to Action: Practical Guidance for Increasing Evidence Uptake and Impact in Trafficking in Persons Research
Guidance

This resource offers specific actions that funders, researchers, and project implementers can take to increase evidence uptake and impact in human trafficking research. The content is based on the discussions that took place among 140 participants i...Read More

TAGS: Global