Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Operational procedures for remediation of child labour in industrial contexts
Guidance

Child labour is a complex and growing problem across global supply chains. Successful remediation is not easy to achieve and requires a holistic, multi-stakeholder approach. In every case, the interests of the child need to come first. This docum...Read More

Assessment of Forced Labor Risk in the Cocoa Sector of Côte d’Ivoire
Guidance

This Verité study consists of desk research (including academic literature, government reports, civil society reports, statistical analysis of previous studies, and a legal review) and two weeks of field research in Côte d’Ivoire in November –...Read More

Nepal’s Human Trafficking Routes: Mapping destinations for migrant labour using collective data
Guidance

Nepal has a longstanding history of outward migration, predominantly resulting from a lack of economic opportunities at home. Migration for foreign employment, therefore, has become a lucrative industry, with families becoming heavily dependent on f...Read More

Collaborating for freedom: anti-slavery partnerships in the UK
GuidancePublications

Multi-agency partnership working is often highlighted as an essential aspect of the UK public policy response to modern slavery. The Home Office’s (2014) Modern Slavery Strategy emphasises that effective partnership work is ‘crucial’ and must ...Read More