Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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ILO Global Business Network on Forced Labor Policy Briefs: Viet Nam
GuidanceStandards & Codes of ConductGood Practices

Forced labour is violation of labour and human rights. It is a global challenge faced by many countries and sectors. Governments, employer and business membership organizations, workers’ organizations, and other stakeholders all have a role to pla...Read More

Worker Voice-Driven Ethical Recruitment: Streamlining and Professionalizing Employer-Pays Recruitment
Guidance

This report centers on partnership and trust with businesses as well as workers. To help get businesses on an ethical recruitment track, Issara's report brings employers and recruitment agencies together to identify strengths and weaknesses of their...Read More

Measuring Labour Exploitation
Guidance

The Shiva Foundation proposes that business, government, and civil society organizations look beyond modern slavery when trying to assess the prevalence of labour exploitation in the UK. They suggest a few metrics that might help track labour exploi...Read More

Shared Space Under Pressure: Business Support for Civic Freedoms and Human Rights Defenders – Guidance for Companies
Guidance

This guidance draws on over 90 interviews with company and industry associations representatives, responsible investors, civil society advocates, human rights defenders, as well as leaders of multi-stakeholder initiatives, academic experts, and gover...Read More

TAGS: Global