Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Risk Analysis of Labor Violations Among Farmworkers in the Guatemalan Sugar Sector
Guidance

Rapid appraisal research was carried out by Verité and REACH (Research-Education- Action-Change) on labour conditions in Guatemalan sugarcane production in late 2016. Researchers conducted a literature review, expert consultations, unstructure...Read More

Disrupting Harm in The Philippines: Evidence on online sexual exploitation and abuse
Guidance

Funded by the Global Partnership to End Violence against Children through its Safe Online initiative, ECPAT, INTERPOL and UNICEF Office of Research – Innocenti worked in partnership to design and implement Disrupting Harm – a rese...Read More

Shady business: Uncovering the business model of labour exploitation
Guidance

Edited by Anniina Jokinen and Natalia Ollus. Labour exploitation and trafficking can be seen as direct consequences of global inequality. Poverty, a lack of social or economic opportunities, disparities in income and the standard of living, oppr...Read More

World Employment and Social Outlook: Trends 2021
COVID-19 resourcesGuidance

Since its emergence in December 2019, it has been very clear that the threat posed by COVID-19 to public health would also be a threat to the world of work. Workplace closures and other measures necessary to curb the spread of the virus have wreaked...Read More

TAGS: Global