Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Identifying Pathways to Support British Victims of Modern Slavery towards Safety and Recovery: A Scoping Study
News & AnalysisGuidance

Since 2013, the number of British nationals referred into the National Referral Mechanism (NRM) as potential victims of modern slavery has increased year on year, rising from 90 in 2013 to 3,952 in 2021. These figures include potential adult and chi...Read More

TAGS: Europe
Eradicating Forced Labour: What Works in Practice
GuidanceGood Practices

How can forced labour be eradicated globally? What approaches are the most effective at gaining ground towards this goal, and can they be replicated across country contexts? There are many ideas about what could work in theory, but there still is li...Read More

TAGS: Global
Business and human rights: Navigating a changing legal landscape
Guidance

Businesses are increasingly required to implement human rights due diligence process and/or to report on how they manage human rights-related issues. In our third joint briefing, the global business initiative on human rights and Clifford Chance con...Read More

Disrupting harm in Ethiopia: Evidence on online child exploitation and abuse
Guidance

Our online lives are advancing constantly. The internet and rapidly evolving digital communication tools are bringing people everywhere closer together. Children are increasingly conversant with and dependent on these technologies, and the COVID-19 ...Read More