Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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A Guide for Integrating Human Rights into Business Management
Guidance

The publication is based on the accumulated experience of the ten companies in the BLIHR on implementing human rights. This experience is supplemented with practical examples of human rights implementation. In detail as a joint product of the Bu...Read More

TAGS: Global
A Fair Hiring Framework for Responsible Business
Guidance

Our Help Wanted Primer articulates the risk to multinational companies of forced labour and resulting debt-bondage caused by labour recruitment, and identifies the places within a company’s sourcing practices where recruiters present a reputational...Read More

Women in the workplace: FLEX’s five-point plan to combat exploitation
GuidanceGood Practices

SUMMARY The aim of this guide is to help labour market enforcement agencies to build a gender-sensitive approach to tackling labour exploitation. It outlines the specific problems faced by women workers in high-risk feminised labour sectors such ...Read More

Addressing Forced Labor and other Modern Slavery Risks: A Toolkit for Small and Medium-Sized Suppliers
GuidanceGraphics & Infographics

This toolkit aims to help companies that work in corporate supply chains to quickly identify areas of their business which carry the highest risk of modern slavery and develop a simple plan to prevent and address any identified risks. It is designed...Read More