Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.
This guidance draws on over 90 interviews with company and industry associations representatives, responsible investors, civil society advocates, human rights defenders, as well as leaders of multi-stakeholder initiatives, academic experts, and gover...Read More
Guide to assist businesses in the implementation of the Athens Ethical Principles. The guide is structured around seven principles.
This white paper seeks to promote broader – and meaningful – adoption of digital tools (phones, tablets, and web sites accessed via SMS, smartphone apps, hotlines, polls, social media, or other methods) used to gather information from workers in...Read More
In its third report on Austria, the Council of Europe’s Group of Experts on Action against Trafficking in Human Beings (GRETA) analyses trafficking victims’ access to justice and effective remedies and examines progress in the implementation of ...Read More
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