Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.
The Victim Case Management System (VCMS) project provides a Salesforce-based case management system for frontline organizations that provides services to trafficking survivors in various countries. Due to the global nature of the project, VCMS partn...Read More
Authors: Livia Wagner, Thi Hoang The policy brief was originally posted here on GI-TOC website, as part of its #CovidCrimeWatch initiative. The coronavirus is not only claiming hundreds of thousands of lives, but is also causing a global econo...Read More
The goal of this report is to provide comprehensive information on key labour risks for workers migrating from the Philippines to Europe, with an emphasis on risks that arise from the recruitment and hiring process, in order to inform effective stak...Read More
This study was carried out by ICF and the Department of Social Work and Social Administration, Makerere University, who conducted a respondent-driven sampling (RDS) study in Uganda. The RDS study targeted migrant workers who currently work in th...Read More
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