Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Human Trafficking: What Disaster Responders Need to Know
GuidanceGraphics & Infographics

Studies have shown that even outside of a disaster context, approximately 50% of individuals who have been trafficked saw a health professional while being trafficked. However, first responders are rarely trained to recognize these patients, despite...Read More

The Equator Principles
GuidanceGood Practices

Large infrastructure and industrial Projects can have adverse impacts on people and on the environment. As financiers and advisors, we work in partnership with our clients to identify, assess and manage environmental and social risks and impacts in ...Read More

Modern Slavery and Financial Services: Responding to COVID-19
COVID-19 resourcesGuidance

The COVID-19 outbreak has been affecting Asia since January 2020. It is now a global pandemic, with over 4.5 million cases detected in 168 countries and over 300,000 deaths globally as of 15 May 2020. Much of the world has implemented severe quarant...Read More

Decision No. 557 OSCE Action Plan to Combat Trafficking in Human Beings
Guidance

The OSCE Action Plan to Combat Trafficking in Human Beings is a strategic, long-term toolkit. It comprises advanced and comprehensive recommendations in the areas of prosecution, prevention, protection, co-ordination, and partnerships. Taking into ac...Read More