Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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“Paying for a Bus Ticket and Expecting to Fly” – How Apparel Brand Purchasing Practices Drive Labour Abuses
Guidance

This report is based largely on interviews with garment suppliers, social compliance auditors, and garment industry experts, including those with at least a decade’s experience sourcing for numerous global brands; hundreds of interviews with worke...Read More

Apparel and Footwear Benchmark Report 2021
Guidance

Workers in apparel supply chains are among the hardest hit by the Covid-19 pandemic. Even before the pandemic, workers had to survive on poverty wages; in the first three months of the pandemic alone, workers lost at least US$3 billion in income. Po...Read More

Civil society statement on the proposed EU corporate sustainability due diligence directive
Guidance

On 23 February 2022, the European Commission released its proposal for a directive on Corporate Sustainability Due Diligence. This directive could represent a landmark step forward in minimising the negative impacts of businesses on worker...Read More

Labor Inspection Training on Child Labor – Liberia
Guidance

This facilitator’s guide provides tips and advice to help facilitators successfully use the curriculum for Labour Inspection Training on Child Labour in Liberia. It describes the purpose and objectives of the training; provides an overview of...Read More

TAGS: Africa