Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Disrupting Harm in Malaysia: Evidence on Online Child Sexual Exploitation and Abuse
Guidance

Funded by the Global Partnership to End Violence against Children, through its Safe Online initiative, ECPAT International, INTERPOL and UNICEF Office of Research – Innocenti worked in partnership to design and implement Disrupting Harm – a rese...Read More

TAGS: Asia
Migrant Workers in South Asia and the Middle East: Implementing Gender-Responsive Employment Contracts
Guidance

"Implementing Gender-Responsive Employment Contracts" analyses current methods used to monitor the implementation of contracts and makes recommendations to strengthen accountability against the terms of employment contracts. This article is the t...Read More

Labour Inspection and Monitoring of Recruitment of Migrant Workers: Technical Brief
GuidancePublications

Labour migration may benefit employers and workers, and across the world recruitment agencies play an important role in matching migrant workers with available jobs. However, while the cost of recruitment of higher skilled migrant workers tends to b...Read More

TAGS: Global
Disrupting Harm in Cambodia: Evidence on Online Child Sexual Exploitation and Abuse
Guidance

Funded by the Global Partnership to End Violence against Children, through its Safe Online initiative, ECPAT, INTERPOL, and UNICEF Office of Research – Innocenti worked in partnership to design and implement Disrupting Harm – a research project ...Read More

TAGS: Asia