This report is the second of three working papers exploring the experiences and drivers of labour abuse and exploitation in three understudied low-paid sectors of the economy: cleaning, hospitality and the app-based courier sector. It highlights key workplace issues in the hospitality sector, finding it to be a high-risk sector for labour abuse and exploitation, with workers experiencing frequent issues with pay, inability to take time off sick, dangerous working conditions and work-related violence. Like the cleaning working paper, it uses a feminist participatory action research (FPAR) approach where workers from the sector are involved at every stage of the research process, from design to data collection and analysis.

“To help workers, I would tell the Government to…” Participatory Research with Workers in the UK Hospitality Sector - Focus on Labour Exploitation, 2021 DOWNLOAD

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