This report is the second of three working papers exploring the experiences and drivers of labour abuse and exploitation in three understudied low-paid sectors of the economy: cleaning, hospitality and the app-based courier sector. It highlights key workplace issues in the hospitality sector, finding it to be a high-risk sector for labour abuse and exploitation, with workers experiencing frequent issues with pay, inability to take time off sick, dangerous working conditions and work-related violence. Like the cleaning working paper, it uses a feminist participatory action research (FPAR) approach where workers from the sector are involved at every stage of the research process, from design to data collection and analysis.
In 2012, the Directive 2012/29/EU of the European Parliament and of the Council of 25 October 2012 establishing minimum standards on the rights, support and protection of victims of crime Union - the socalled Victims' Rights Directive -, that create...Read More
As stores closed around the world in response to COVID-19 lockdowns in early 2020, fashion brands and retailers sought to minimize their losses, shifting the financial burden of the disruption to the bottom of their supply chain. Cancelled orders, d...Read More
There is a highrisk of exploitation within the hotel sector due to its vulnerable workforce, complex supply chains with little transparency, and limited oversight from brands and multinational hotel companies as a result of extensive franchising. In...Read More
The decreasing cost of Information and Communications Technologies (ICTs) and increasing mainstreaming of new technologies have resulted in wider application of digital tools to address global problems such as human trafficking and forced labour. Th...Read More
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