This white paper seeks to promote broader – and meaningful – adoption of digital tools (phones, tablets, and web sites accessed via SMS, smartphone apps, hotlines, polls, social media, or other methods) used to gather information from workers in global supply chains about their needs, working conditions and experiences. The use of technology exposes workers to risks as well as opportunities which need to be clearly understood and acted upon. Technology enables better data relating to worker issues, and in some cases better communication between workers and their employers, but is not a solution in itself. An environment where institutions and people are open and prepared to negotiate improvements provides fertile ground for turning information into tangible labour improvements. In other words, the tools do not ‘solve’ anyidentified problems; solutions emerge when those receiving this informationrespond effectively and in a timely manner. The opportunity or risk likes in how technology interventions are designed and deployed.
These quality standards are a practical tool for the staff managing these reporting websites or wishing to create one. They cover several aspects, in particular: The checking of the background and the references of employeesThe processing of repo...Read More
This note focuses on one dimension of how technology-enabled worker voice tools can be used: to gather qualitative data about the nature of relationships between managers and workers or communities at factories, farms, mines, and plantations. This i...Read More
There are over 40 million people in modern slavery worldwide. Modern slavery exists in every industry, in every country in the world. The financial services industry has a major role to play in combating this violent and abusive business. And yet th...Read More
Domestic abuse and modern slavery are hidden crimes that flourish because victims feel unable to come forward. Stigma, fear that their testimony will not be believed, and concern about the consequences of reporting abuse can deter individuals from s...Read More
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