This white paper seeks to promote broader – and meaningful – adoption of digital tools (phones, tablets, and web sites accessed via SMS, smartphone apps, hotlines, polls, social media, or other methods) used to gather information from workers in global supply chains about their needs, working conditions and experiences. The use of technology exposes workers to risks as well as opportunities which need to be clearly understood and acted upon. Technology enables better data relating to worker issues, and in some cases better communication between workers and their employers, but is not a solution in itself. An environment where institutions and people are open and prepared to negotiate improvements provides fertile ground for turning information into tangible labour improvements. In other words, the tools do not ‘solve’ anyidentified problems; solutions emerge when those receiving this informationrespond effectively and in a timely manner. The opportunity or risk likes in how technology interventions are designed and deployed.
Child labour is a complex and growing problem across global supply chains. Successful remediation is not easy to achieve and requires a holistic, multi-stakeholder approach. In every case, the interests of the child need to come first. This docum...Read More
In today’s globalized economy, the issue of international labor migration in supply chains is one of the most critical – yet largely unexplored – issues for our member companies and all businesses operating globally. Labor migrants now repr...Read More
Complex systems and realist evaluation offer promising approaches for evaluating social interventions. These approaches take into account the complex interplay among factors to produce outcomes, instead of attempting to isolate single causes of obse...Read More
This report uses Qatar as a case study to examine how the global public health crisis affected destitute migrants in the Middle East and how employers and the government responded. It also makes a series of reform recommendations that would promote ...Read More
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