This white paper seeks to promote broader – and meaningful – adoption of digital tools (phones, tablets, and web sites accessed via SMS, smartphone apps, hotlines, polls, social media, or other methods) used to gather information from workers in global supply chains about their needs, working conditions and experiences. The use of technology exposes workers to risks as well as opportunities which need to be clearly understood and acted upon. Technology enables better data relating to worker issues, and in some cases better communication between workers and their employers, but is not a solution in itself. An environment where institutions and people are open and prepared to negotiate improvements provides fertile ground for turning information into tangible labour improvements. In other words, the tools do not ‘solve’ anyidentified problems; solutions emerge when those receiving this informationrespond effectively and in a timely manner. The opportunity or risk likes in how technology interventions are designed and deployed.
COVID-19 as an immediate cause of economic pressures is likely to be time limited. It is therefore important that adequate continuity planning is in place which allows businesses to recover quickly and effectively when demand recovers. Jobs, and the...Read More
Our online lives are advancing constantly. The internet and rapidly evolving digital communication tools are bringing people everywhere closer together. Children are increasingly conversant with and dependent on these technologies, and the COVID-19 ...Read More
As of 6 May 2022, over 5.4 million people have arrived in the European Union since the beginning of the war in Ukraine on 24 February 2022. The vast majority of the persons fleeing Ukraine are women and children. Over 13,000 unaccompanied and separa...Read More
This note focuses on one dimension of how technology-enabled worker voice tools can be used: to gather qualitative data about the nature of relationships between managers and workers or communities at factories, farms, mines, and plantations. This i...Read More
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