Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Review of the Nestlé Palm Oil Upstream Supply Chain Management Program in Malaysia and Indonesia
Guidance

In recent years, labour practices in the palm oil sector in Southeast Asia have drawn significant attention from both media and civil society actors. In June 2018, Nestlé began a partnership with Verité on a multiyear program to improve ...Read More

Migration, Human Rights and Governance
Guidance

This handbook provides a step-by-step overview of the conditions, issues, tools and policy responses regarding international migration that parliamentarians need to understand to effectively carry out their responsibilities for ensuring the protecti...Read More

Country policy research workshop on Ghana: Workshop briefing
Guidance

On 15 December 2021, the United Nations University Centre for Policy Research project Delta 8.7 hosted a Country Policy Research Workshop. This fourth workshop focused on Ghana, bringing together policymakers from the Ministry of Gender, Children an...Read More

Global initiative to explore the sexual exploitation of boys
GuidancePublications

In recent years, it has become increasingly apparent that there is a gap in the global understanding of how child sexual exploitation affects boys. While data on the prevalence of all child sexual exploitation is generally lacking, when data does ex...Read More

TAGS: Asia