Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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Public Procurement and Human Rights in Northern Ireland
Guidance

This report considers the legal rules, policies and practices of public procurement in Northern Ireland, and evaluates the extent to which these respect human rights. This focus is timely and aims to:– ensure the engagement by public authorities o...Read More

Adult Modern Slavery Protocol for Local Authorities: NRM Process Guide for Local Authorities
Guidance

This guide accompanies the Local Authorities’ Referral Process Pathway for Adult Victims of Modern Slavery. This guide provides non-prescriptive steps to follow when a potential victim of human trafficking or modern slavery is identified. It shoul...Read More

TAGS: Europe
Child Exploitation Disruption Toolkit
Guidance

This toolkit has been developed to support frontline practitioners to safeguard children and young people under the age of 18 from sexual and criminal exploitation. This includes social workers, police officers, housing officers, education staff, he...Read More

TAGS: Europe
Collaborating for freedom: anti-slavery partnerships in the UK
GuidancePublications

Multi-agency partnership working is often highlighted as an essential aspect of the UK public policy response to modern slavery. The Home Office’s (2014) Modern Slavery Strategy emphasises that effective partnership work is ‘crucial’ and must ...Read More