Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.
This resource provides guidance to Information and Communications Technology (ICT) companies on addressing forced labor risks in their supply chains. It complements the key findings of KnowTheChain’s first benchmark of 20 large ICT companies, ...Read More
This document sets out key principles, guidance and recommendations for the hotel industry in the form of policies, practices, procedures, protocols and a checklist of suggested actions. It is intended for the internal use of hotels and other stakeho...Read More
This report calls for overfishing, pirate fishing and modern-day slavery in the Thai fishing industry to be addressed as interconnected issues. It examines the complex and multi-faceted problems in Thailand’s fisheries sector and offers recommenda...Read More
To explain how it expects its suppliers to live up to its Standards, Adidas has produced a number of supporting guidelines that detail its expectations for fair, healthy, safe workplace conditions and environmentally sound factory operations. T...Read More
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