Having effective operational-level grievance mechanisms in place to systematically handle and resolve the grievances that arise helps to diffuse potential problems and provides channels for resolving issues that might otherwise escalate into protests, conflicts or legal disputes. They also provide an important tool to help companies assess the state of community relations and indicate where problems may arise. Investors understand this and are placing increasing emphasis on the need for robust grievance mechanism processes as part of their environmental, social and governance assessment of companies.

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A common anti-trafficking plan to address the risks of trafficking in human beings and support potential victims among those fleeing the war in Ukraine
Guidance

As of 6 May 2022, over 5.4 million people have arrived in the European Union since the beginning of the war in Ukraine on 24 February 2022. The vast majority of the persons fleeing Ukraine are women and children. Over 13,000 unaccompanied and separa...Read More

An introduction to grievance mechanisms
Guidance

All workers, and migrant workers in particular, should have access to grievance mechanisms that allow them to voice concerns without fear of punishment or retribution. The provision of these mechanisms by the employer is particularly crucial for mig...Read More

Protecting People in a Pandemic
COVID-19 resourcesGuidance

In responding to COVID-19 many have adopted the rallying cry of "we are all in this together." But the stark reality is that we are not. Millions of vulnerable workers do not have access to COVID-19 testing, health care, sick leave or the physical o...Read More

Getting to Good Human Trafficking Data: Everyday Guidelines for Frontline Practitioners in Southeast Asia
Guidance

By Jessie Brunner Executive Summary These practical guidelines aim to be a resource to support that effort to combat human trafficking, motivated by the passionate belief that good data are essential to achieving our shared goal. There are many yet...Read More

TAGS: Asia