This guide is intended to assist companies, including small and medium-sized enterprises (SMEs), in designing effective human rights grievance mechanisms. It provides practical advice and case studies, which show that a business is not expected to come up with a perfect, one-size-fits-all solution. Rather, effective grievance management is about providing multiple access points through which those who might be negatively affected by a company’s actions can get in touch. What exactly such an “ecosystem of grievance mechanisms” looks like will depend on the company’s business structure and risk profile.

This guide helps develop an approach to grievance management that is in line with the requirements of the UN Guiding Principles on Business and Human Rights (UNGPs).

Worth Listening– Understanding and Implementing Human Rights Grievance Management - Global Compact Network Germany, 2019 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

wp_template

wp_template_part

wp_global_styles

wp_navigation

wp_font_family

wp_font_face

acf-taxonomy

acf-post-type

acf-field-group

acf-field

ai1ec_event

exactmetrics_note

Literature Review: Ethical Considerations in Research on Sexual Exploitation Involving Children
Guidance

ECPAT International, ECPAT Taiwan and National Chung Cheng University in Taiwan are cooperating on a project to enhance global ethical practice in research on sexual exploitation involving children. As a first step, this paper identifies the critica...Read More

TAGS:
Reducing Modern Slavery
Guidance

Committee of Public Accounts, Thirty-Sixth Report of Session 2017–19 Modern slavery encompasses slavery, servitude and compulsory labour and human trafficking. In 2014 the UK Home Office (the Department) estimated that there were between 10,000...Read More

COVID-19: How to include marginalized and vulnerable people in risk communication and community engagement
COVID-19 resourcesGuidance

Women, the elderly, adolescents, youth, and children, persons with disabilities, indigenous populations, refugees, migrants, and minorities experience the highest degree of socio-economic marginalization. Marginalized people become even more vulnera...Read More

TAGS: Global
Top 5 Labour abuses in 2019-2020- A field-based analysis of worker reporting and business responses In Thailand
COVID-19 resourcesGuidancePublications

Issara Institute recognizes worker voice as conveying the voices, experiences, and needs of workers, and channeling that voice into clear mechanisms committed to remediation and a rebalancing of power asymmetries between employers and workers. This ...Read More

TAGS: Asia