This guide is intended to assist companies, including small and medium-sized enterprises (SMEs), in designing effective human rights grievance mechanisms. It provides practical advice and case studies, which show that a business is not expected to come up with a perfect, one-size-fits-all solution. Rather, effective grievance management is about providing multiple access points through which those who might be negatively affected by a company’s actions can get in touch. What exactly such an “ecosystem of grievance mechanisms” looks like will depend on the company’s business structure and risk profile.

This guide helps develop an approach to grievance management that is in line with the requirements of the UN Guiding Principles on Business and Human Rights (UNGPs).

Worth Listening– Understanding and Implementing Human Rights Grievance Management - Global Compact Network Germany, 2019 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

wp_template

wp_template_part

wp_global_styles

wp_navigation

wp_font_family

wp_font_face

acf-taxonomy

acf-post-type

acf-field-group

acf-field

ai1ec_event

exactmetrics_note

Eradicating Modern Slavery: An assessment of Commonwealth governments’ progress on achieving SDG Target 8.7
Guidance

At the 2018 Commonwealth Heads of Government Meeting (CHOGM), states committed to achieve the United Nations Sustainable Development Goal (SDG) Target 8.7, by taking “effective measures to eradicate forced labour, end modern slavery and human traf...Read More

Addressing Forced Labor and other Modern Slavery Risks: A Toolkit for Corporate Suppliers
Online ToolsGuidance

This toolkit aims to help businesses in corporate supply chains quickly identify areas of their business which carry the highest risk of modern slavery and develop a simple plan to prevent and address any identified risks. Businesses operating in...Read More

TAGS: Global
Trafficking Victim Protection Frameworks in Cambodia, Indonesia, Lao PDR, Thailand, and Viet Nam: A Resource for Practitioners
GuidancePublications

This publication provides an overview of the legal and policy framework in place for the protection of trafficking victims in five countries in Southeast Asia (Cambodia, Indonesia, Lao PDR, Thailand, and Viet Nam), outlining the various instruments,...Read More

On Shaky Ground: Migrant Workers’ Rights in Qatar & UAE Construction
Guidance

Prompted by international scrutiny of working conditions on flagship projects in Qatar and the UAE, in 2016, the Business & Human Rights Resource Centre surveyed construction companies on their approach to safeguarding migrant workers’ rights ...Read More